Privacy Policy

Welcome to our platform. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or use our services, including certification guidance, training assistance, and educational content.

By accessing our services, you agree to the practices described in this policy.

1. Who We Are

We are an online platform that provides information, guidance, and support related to professional certification courses and career-oriented learning.

2. Information We Collect

Personal Information

We may collect the following details:

• Full name
• Email address
• Phone number
• Country/City
• Occupation
• Educational background

Payment Information

Payments are processed securely by trusted third-party payment gateways. We do not store your full card or banking details.

Usage & Technical Data

Automatically collected:

• IP Address
• Browser Type
• Device Info
• Pages Visited
• Time Spent
• Session Data

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process enrollments and transactions
• Personalize your experience
• Prevent fraudulent activity
• Respond to your queries
• Send updates and newsletters
• Enhance website performance
• Maintain security and compliance

You can unsubscribe from promotional emails anytime using the link in every email.

4. Sharing & Disclosure of Information

Third-Party Service Providers

• Payment Gateways
• Email Services
• Analytics Tools
• Hosting Services

These partners are contractually obligated to protect your data.

We do NOT sell, rent, or trade your personal information to any third party.

5. Data Protection & Security

Security Measures

We use industry-standard security practices including SSL encryption, secure servers, and regular security audits to protect your data. However, no online platform can guarantee 100% security.

6. Data Retention

• Active Accounts: As long as your account is active
• Purpose Fulfilled: Until the purpose of collection is met
• Legal Requirements: As required by applicable laws

You may request deletion of your data at any time by contacting our support team.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Update information
• Request deletion
• Withdraw consent
• Restrict processing
• Opt-out of marketing

Contact for Rights Exercise

To exercise your rights, email us at:
support@certlyx.com
We respond within 7 business days.

8. International Users (GDPR Compliance)

If you are from the European Union:

• You have the right to data portability
• You can request removal of all personal data
• You can object to certain processing activities

10. Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy policies, content, or practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

Email Address

support@certlyx.com
For privacy-related inquiries and data requests

Business Address

N – 49, Anoop Nagar, Behind
LIG, Link Road, Indore